Customer Satisfaction Survey

Please answer the following questions about your visit to the Pikes Peak Workforce Center (PPWFC). Your responses will improve services to our customers. Please select the answer that best describes your level of satisfaction for each question.

What type of services did your receive? (Drop down selection box.)

Who provided you with assistance? If you do not know the name of the person that helped you, enter "unknown" in the box.

You were greeted in a friendly, prompt, and professional manner.

Staff asked about and understood your personal situation and needs.

What services were NOT provided that you needed or expected?

Staff was knowledgeable about services?

Are PPWFC hours of operation convenient for you?

Yes

No

Other. Please suggest hours:

You would return to the PPWFC for additional services.

You would recommend PPWFC Services to others.

Overall, how satisfied were you with the services received?

To what extent have the services met your expectations?

How well did the services you received compare with the ideal set of circumstances for customers in your situation?

Demographics. Check all that apply.

What can we do to improve our service?

Please enter your name and number if you wish to be contacted.

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