Rondo Music Item Return Form

Please be sure to read our return policy at www.rondomusic.com. Items that are returned in violation of this policy will not be refunded. Note that items shipped outside the US and Canada cannot be returned for a refund. Items are to be returned to Rondo Music 427 Washington St, Claremont, NH 03743

Product Information

Please fill out exactly as it appears on your original order.

Item Was Purchased Via:

eBay

Web Page

Other

eBay Item Number or Web Page Order Number

Description of Item Won

Price Paid

Add On Items

Tax (NJ and NY)

Shipping Paid

Total Paid

Customer Information

Please be sure to enter the same name the orginal order was placed under.

First Name

Last Name

Phone

Your e-mail

Street Address (No PO Boxes)

City

State

Zip Code

Return Information

To Return Item, you would like:

Ups to Pick up Item – US + Canada only for items received damaged or wrong item sent or defective items. Someone must be at the original shipping address at all times. UPS will take up to 10 days to pick item up. UPS can only pickup from the address they delivered to). Once this option is chosen, we pay UPS to come pickup the items at our cost and return shipping is no longer refundable if you send the items back on your own.

I Will Ship Item Back (Enclose your shipping receipt – You will be reimbursed for your shipping charges (if item was received damaged, defective or in error). Shipping reimbursement will not exceed original shipping charges to you.

Reason for Return:

Item Received Damaged or Defective

Wrong Item Received.

Decided Not To Keep Item

Warrantee Return (with email permission - Describe in comments)

Upon Receiving Your Return, You Would Like Rondo Music to:

Refund My Account (Please read refund policy – charges may not be refundable).

Replace My Item (can only replace same item no upgrades or changes). If you would like to change your item, simply choose "Refund My Account" and then you can place a new order seperatly. Your replacement will be sent out once we receive your return.

Please explain damage or reason for return/exchange.

Return Shipping Instructions:

If you choose to ship your item back, please carefully re-pack in the box the item came in, include a copy of your receipt and this form, and ship to:

Rondo Music

427 Washington St

Claremont, NH 03743