Upgrade, downgrade, or cancel at any time. Every plan comes with a 30-Day Money Back Guarantee.
Yes. Click the button above to start your 14-day free trial and after 14 days, the account goes to Free level automatically. No credit card is required. The limits for Free service level are 5 forms, 10 results per form and 50MB file space.
Click the button above to start your 14-day free trial. No credit card is required. You will test drive the Pro 1 plan and can change to any paid plan later. At the end of 14 days, your account will revert to the free level of service. You can upgrade your account to a paid level of service at any time.
All accounts receive unlimited, free email support. Support is answered within 2 hours M-F, 7am to 5pm CST and within 10 hours during all other times. All emails are answered directly by our staff in Chicago, IL. We do not outsource any support. Contact us at any time.
If you are unsure of your exact service needs when starting out, we suggest choosing our Pro 1 Monthly service level. You can upgrade or downgrade at any time and also switch to a yearly service level at a later time. All upgrades are automatically pro-rated based on what you have already paid and take effect immediately.
Yes. To change plans, login and go to User Menu -> Billing then click the Upgrade/Renew tab. You will notice that the pricing is automatically prorated for upgrades based on your next billing date and service level. You can also switch from monthly to yearly at any time.
Many organizations will start with one or two Formsite accounts. More accounts can be set up as usage increases, allowing a given organization to grow to a large number of accounts. At your request, we can sync all account renewal dates and bill under a single invoice, greatly increasing your control and reducing your administrative costs
We offer the same prices to all customers. We do not offer discounts of any kind and we do not run periodic sales. Our pricing remains competitive while we steadily add more features and functionality.
We accept Visa, MasterCard, Discover, and American Express for monthly and yearly plans. Monthly plans are billed monthly until service is cancelled. There is no minimum monthly service period. For more information on renewing using an invoice and optionally including a purchase order number, please login to your account and go to User Menu -> Billing.
Once you cancel your account, you'll never be billed again. Your account will be reverted to the free service level on your next billing date. Your forms and data will remain in your account. Many of our customers use us for only a few months of the year and we fully support this.
There is no commitment or contract. There is no minimum monthly period. You can cancel at any time. We also offer a 30-Day, no questions asked, money back guarantee.
