Streamline the way you manage support tickets with the Support Ticket Form Template from Formsite. Increase efficiency and customer satisfaction when you make it easier for your support team to manage incoming help desk requests. Why invest time, money, and countless resources in a complex ticketing system when you can publish a new ticket form to your website in minutes?
Use our prebuilt support ticket form or customize it to meet the needs of your support team. The form builder allows you to include all the form fields that you need in order to gather the correct information from any new service request. Embed the form in your help section so customers can see FAQs and other helpful documentation prior to submitting a new request. If they still need help, they can fill out the support request form directly from your website and even include file uploads like screenshots for supporting information. Notifications allow your support team to react quickly when customers create tickets. Works with WordPress and a variety of other website platforms.
Formsite makes online form creation simple. From help desk forms to contact forms, order forms and more, we can help your business with all of your form building needs. We also offer enterprise level solutions for businesses or organizations with more complex form needs. Get started today.