Get help managing your customer service and support operations. Collect issues and tickets from your users, and optionally send them to a third party service.
Bug Submission Form
Make reporting bugs simple and streamline the bug report process with the convenient Bug Submission Form Template from Formsite. A good bug report makes bug tracking much faster and more efficient because it offers developers immediate access to the important details they need to implement bug fixes. The bug report form integrates seamlessly with a variety of different web platforms making the bug reporting process easy and straightforward for both end users as well as quality assurance teams.
Use our prebuilt template, or customize it to make it your own. Incorporate fields such as steps to reproduce, operating system, browser, expected result, and more. All Formsite forms are mobile-friendly which means that users can submit a new bug report from any device. With optional notifications, your team can be alerted right away. Check out our sample bug report below.
Support Ticket Form
Streamline the way you manage support tickets with the Support Ticket Form Template from Formsite. Increase efficiency and customer satisfaction when you make it easier for your support team to manage incoming help desk requests. Why invest time, money, and countless resources in a complex ticketing system when you can publish a new ticket form to your website in minutes?
Use our prebuilt support ticket form or customize it to meet the needs of your support team. The form builder allows you to include all the form fields that you need in order to gather the correct information from any new service request. Embed the form in your help section so customers can see FAQs and other helpful documentation prior to submitting a new request. If they still need help, they can fill out the support request form directly from your website and even include file uploads like screenshots for supporting information. Notifications allow your support team to react quickly when customers create tickets. Works with WordPress and a variety of other website platforms.
Warranty Registration Form
Quickly collect product warranty information with this user-friendly warranty registration form. This simple form template streamlines the product registration process. Collect all of the necessary customer and product information on one, mobile-friendly form.
Customize the form to include things like model number, serial number, purchase date, customer contact information and more. You can also choose to send notifications after new warranty registration form results and share them with other members on your team. Collecting new product warranty registrations has never been easier. Get started with this template today!