Improve customer experience at your store with the Retail Customer Satisfaction Template from Formsite. Retail stores have a lot of competition and are now competing with e-commerce retail businesses more than ever. Meeting customer expectations is key to creating brand loyalty and customer retention whether you operate a discount store or a specialty retail store. This simple customer satisfaction survey will help you gather important customer feedback to see how your retail business is performing.
Use our prebuilt template, or modify it to meet the needs of your store. Perfect for both small business shops and large retailers. Find out what customers think about your retail staff members, overall store experience, return policies, how your website performs against other retail industry e-commerce sites, and more. Email customers, embed the form into your website, or share on social media. Data collected can be exported into a variety of formats and used to improve your customer journey and gain customer loyalty.
Formsite specializes in making it easy to create and share online forms. Whether you need a customer satisfaction survey or one of the many other form template options found in our library, you are sure to find exactly what you’ve been looking for. We also offer enterprise-level form solutions for retail businesses with more advanced form needs. Getting started is easy. Try it today.