Easily manage service and support programs that your business offers.
Service Cancellation Survey
Improve customer retention by gathering customer feedback when they cancel services. The Service Cancellation Survey Form Template from Formsite allows you to collect valuable insights with a simple customer exit survey. Use the cancellation survey template to understand the primary reason for cancellation. Were your customers unsatisfied? Did they feel that the price of the service was too high? Were they relocating? Gain powerful insights that will give you the know-how to improve service for current customers and lower your churn rate.
Take advantage of our prebuilt customer cancellation survey or build your own online survey to meet the needs of your unique business or service offering. Export survey results in a variety of formats that support detailed tracking within your organization. Formsite customers love the ease of use our form builder provides, and our online forms are always mobile friendly. You will receive a higher response rate by allowing users to quickly complete the customer satisfaction survey questions from any device.
Check out our standard cancellation form template below.
Support Ticket Form
Streamline the way you manage support tickets with the Support Ticket Form Template from Formsite. Increase efficiency and customer satisfaction when you make it easier for your support team to manage incoming help desk requests. Why invest time, money, and countless resources in a complex ticketing system when you can publish a new ticket form to your website in minutes?
Use our prebuilt support ticket form or customize it to meet the needs of your support team. The form builder allows you to include all the form fields that you need in order to gather the correct information from any new service request. Embed the form in your help section so customers can see FAQs and other helpful documentation prior to submitting a new request. If they still need help, they can fill out the support request form directly from your website and even include file uploads like screenshots for supporting information. Notifications allow your support team to react quickly when customers create tickets. Works with WordPress and a variety of other website platforms.
Service Order Form
Make completing a new service request easier for your customers. This service order form template is perfect for small businesses that do repair work, IT service, or services that require a job work order. The form could also be easily customized to be used as a maintenance work order request.
This simple, user friendly request form is customizable so that you can add your company name as well as information fields that are important to each service order. The order form is also mobile-friendly and secure, so you can collect customer information out in the field or they can safely submit it to you online. You also have the option to process credit card payments online, receive notifications about new repair orders, and even share the results with others on your team. This service order form is sure to streamline your business. Get started today!
Event Service Order Form
Book more parties and special events with this easy-to-use event order form. Potential customers can quickly put in a new service request for their event date with this simple order template. The services order form is fully customizable and allows you to choose which fields you want to display. Collect information like event name, start time of event, expected number of attendees, phone number, best contact person, and even request a credit card deposit to secure the event.
This mobile-friendly order form template makes collecting customer information simple. You can choose to process payments online, receive notifications about new order requests, and even share those orders with other people on your team. The event signup process will be easier than ever. Tryout this template today!
Warranty Registration Form
Quickly collect product warranty information with this user-friendly warranty registration form. This simple form template streamlines the product registration process. Collect all of the necessary customer and product information on one, mobile-friendly form.
Customize the form to include things like model number, serial number, purchase date, customer contact information and more. You can also choose to send notifications after new warranty registration form results and share them with other members on your team. Collecting new product warranty registrations has never been easier. Get started with this template today!