Success Pages

What are Success Pages?

A Success Page is the page the user will see after a successful submission to your form. This page is useful for displaying a thank you or confirmation message. You can create and maintain Success Pages by using the "Form Settings->Success Pages" menu option.

A Success Page can be one of three types:

  • Standard - A simple page that uses a "fill in the blanks" creation process to easily generate a Success Page that will match your form's design.
  • Custom - A completely custom page that allows you to enter any text or HTML.
  • Redirect URL - The user will be sent to the URL you enter. Use this type of Success Page to, for example, send the user to a page on your website.

There is no limit to the number of Success pages you can create or use.

Create a new Success Page

On the Success Pages page, click the "New" button and enter a unique name in the "Page Name" field. Next, choose the type of Success Page to create from the Page Type options, then optionally customize the title and message. When you are finished, click the "Save" button.

Edit or delete an existing Success Page

On the Success Pages page, use the selector on the left to select a Success Page. Modify any settings. When you are finished, click the "Save" button. To delete the Success Page, click the "Delete" button.

Using multiple Success Pages

Every form must have one Success Page that is designated as the "default" Success Page. If you take no further action configuring your form's Success Pages, the default page will simply always be shown. However, if you create multiple Success Pages, you can have your form decide which one to show based on a user's responses. After creating at least two Success Pages, you can use page rules to set which page will be shown in which situation.

Success Pages example

A common use of multiple Success Pages are to "screen out" users who do not meet a specific criteria. For example, suppose you had this question on the first page of your form:

Do you own at least one cat?
* Yes
* No

Suppose you are conducting a survey about cats. If the user answers "No" to this question, it does not make sense to continue with the survey.

On the Success Pages page, create two Success Pages. Make one page have a message for people who are screened out. Then, make the other page have a message for people who have completed the entire survey; set this page to be the default Success Page.

Next, edit your form and click the "Rules" link near the top of the page. On the Rules page, find the settings for Page Break 1 and change them to read:

"Screened Out" | WHEN | "Do you own at least one cat?" | IS | "No"

This will cause page 1 to branch to the Success Page named "Screened Out" if the user chose "No". If the user chose "Yes", the form will continue to the next page as normal. Users that complete the entire form will be shown the default Success Page.

Additional information

Success Pages are form specific, but you can copy pages from one form to another. To do this, click the "Copy From..." button in the left column next to the "New Success Page" button.

You can use piping to incorporate a user's responses into the text of a Success Page.

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